Workplace Mediation Services

Agility Risk & Compliance offers workplace mediation services at a competitive rate with an accredited, experienced, and highly skilled Mediator.


What is mediation?

Mediation or ADR (Alternative Dispute Resolution) is where a neutral third party helps to facilitate and manage the process of reaching an agreement between two or more disputing parties.

The mediator is not there to judge, offer opinions, or give advice. The mediator will work with the parties to discuss interest, explore options, and guide the process, to enable them to make decisions.

It is not an exercise to run through what has happened in the past, but instead the focus is on the future and what each party would like the outcome to be. The result of mediation will not necessarily leave both parties happy, but it is a process of cooperating to establish an agreement which both parties can live with.

The process is completely voluntary, owned by the parties, and confidential. The outcome of the mediation will not stop either parties’ rights to take formal steps. However, what is discussed in a mediation will remain confidential (unless the parties agree otherwise) and cannot be used in future legal proceedings without the agreement of all parties.


Why mediate?

A commitment to using mediation in the workplace will have a number of benefits for the employer and their staff. For staff, the process encourages open and honest communication in an informal, safe environment where all parties are treated equally. For the business, the benefits can be:

  • Increasing productivity;
  • Maintaining, or restoring, employee wellbeing;
  • Sustaining advantageous team working;
  • Reduces staff turnover;
  • Frees up management time; and
  • Reduces the likelihood or matters going to tribunal which can be both financially and reputationally damaging.

By including this step into people management practices, it aims to resolve any disputes as an alternative lengthy time in spent on formal investigations and meetings.


When to mediate?

All kinds of disputes can be mediated if those involved want to find a way to move forward and resolve their problems. It can be used at any stage in a dispute but is most effective before positions become engrained or untenable.

There are times when mediation will not be appropriate. If you would like to discuss whether mediation is the right course of action for you, please contact us for an initial assessment.


Why should you instruct us?

Unlike many other HR professionals offering mediation/ADR services, at Agility Risk & Compliance we pride ourselves on having a team with recognised accredited qualifications in Workplace Mediation. Our charge out rate will be based upon the nature of the dispute, the predicted length of time to complete the mediation, and how much preparation is required.

To speak to one of our CMC registered Mediators please call us.